Mercado Libre in Venezuela

This question is for any one who has been able to sell to Venezuela via Mercado Libre from the U.S.

Question #1 Is it a requirement to be a resident of the country in order to sell to the country or can you sell from the United States to a Latin american country via Mercado Libre?

I would like to sell in Mercado Libre. I tried signing up with them as a Colombian user so that I could sell in Colombia (I have a Colombian residence, and identification) therefore I provided valid information. However, I wanted to sell in Venezuela also because there is high demand in the country for the product that I am selling.
Mercado Libre did not allow me to use my Colombian account to sell to Venezuela after trying to log in - I had to make a Venezuelan account, mind you I was not going to lie about my telephone or address so I used my Colombian information on the Venezuelan account. It accepted it, and I posted something immediately.

A day later:
Mercado Libre cancels my two accounts (I was notified I could not have two accounts, therefore they were permanently closed). I completely understand that. I then tried to set up an account for a friend of mine (an account to sell to venezuela, but with USA
information that is valid for my friend, and with her consent).

12 Hours later, Mercado Libre cancelled it after accepting the account letting us post something to sell.

I then emailed Mercado Libre and requested a Universal Account, under my name, which I was informed by a friend is the only way to sell from the U.S. as well as have one username for all countries and sell to all countries via one account. I provided them with all my information (passport, address in US and Colombia, as well as even drivers license info and employer info) so they could see i am legit. I have not heard from them.

So at this point: I do not have an account, I would like to sell immediately with them, but it seems I cannot penetrate their system because I have been previously blocked, or I am just missing something altogether.

Question #2. Lets just say they allow me to sell to Venezuela and I have my product ready to go. Can I use PayPal? Or do I have to use MercadoPago and open up and account at Mercantil (A venezuelan bank) for direct deposits? I'd like to have this info squared away before continuing my pursuit for an account on ML. I live in Miami and there is a Mercantil here so I can open an account and accept direct deposits from Venezuelan buyer.

I am so sorry this email is long, but as you can understand, my frustration stems from the fact that ML's website is utterly useless when it comes to guidance and clear direction if you are a seller wanting to sell from another country. They do not have a toll free number, nor do they have a chat and they take literally 24 hours to respond to any message. I am fluent in Spanish so language is not a barrier.

Your help is greatly appreciated.

By nmspicker on Sep 8, 2009, 10:50 in Venezuela forum.

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